Order Management Specialist

Order Management SpecialistHemel Hempstead (Hybrid)Salary - 28,000We are recruiting on behalf of an established and growing organisation for an Order Management Specialist to join their Purchasing and Commercial Operations team in Hemel Hempstead. This is an excellent opportunity for an organised, customer-focused professional who enjoys working in a fast-paced environment and has an interest in order management, purchasing, procurement or supply chain operations. You will take ownership of orders throughout their lifecycle, working closely with Sales, Purchasing, Logistics, Customer Services, Finance and external suppliers to ensure orders are processed accurately, deliveries are managed effectively and customers receive a high level of service. Key ResponsibilitiesMaintain accurate order information, including supplier acknowledgements and back-order reports.Process and manage a range of orders, including direct deliveries and software licensing orders.Work collaboratively with internal departments and suppliers to resolve order queries and delivery issues.Support the proactive management and resourcing of purchase orders.Provide accurate and timely updates to internal and external customers.Build strong relationships with suppliers and help improve delivery performance and ETA accuracy.Monitor overdue orders and proactively expedite deliveries where required.Identify potential supply chain risks and escalate issues appropriately.Manage customer, supplier and internal ..... full job details .....