Order Management Administrator - Maternity Cover

Order Management Administrator - Maternity Cover Our Client helps improve the way people live and work by bringing together talented people to create innovative technology solutions. Their goal is to support customers in achieving their ambitions and making an impact. Our Client stands out by combining technology and financial solutions, helping customers reach their business goals more quickly and effectively. The Circular Economy focuses on moving away from a "take, make, dispose" approach towards a more sustainable, reusable system. It looks at the full lifecycle of products-from how they''re made and used to how they''re reused or recycled-to extend their lifespan and reduce costs. Their Asset Management Organisation plays an important role in this by managing end-of-lease equipment and IT returns, offering solutions like rental, pre-owned, and wholesale services to both internal and external customers.What the Wholesale Order Management team does:Manage orders from start to finishCommunicate with customers daily (mainly by email) and build strong relationshipsCoordinate shipping and deliveriesKeep track of payment terms and ensure invoices are paid on timeUse tools like Excel, Outlook, and D365 every dayHandle customer complaints and returnsSupport teammates during busy periodsProduce operational reportsKey skills:Understanding of order management and customer serviceStrong Excel and general MS Office skillsGood time management and ability to juggle multiple tasksTeam ..... full job details .....