Order Fulfilment

Order Fulfilment CoordinatorSt Mellons Starting salary of 26,894.95, increasing to 28,064.30 after 6 month probation, up to 29,233.64 at 12 months Hybrid Working after trainingYolk Recruitment is supporting a leading manufacturing organisation with the recruitment of an Order Fulfilment Coordinator to join their established Customer Service team in Cardiff.This is an excellent opportunity for someone with experience across order processing, customer service, sales administration or coordination who enjoys taking ownership of customer requirements from initial order through to successful delivery.You''ll be joining a growing organisation with an excellent reputation for developing and progressing its people, with this particular opportunity becoming available due to internal progression.This is what you''ll be doingAs an Order Fulfilment Coordinator, you''ll be responsible for accurately processing and coordinating customer orders while acting as a key point of contact for customers throughout the order journey.Your responsibilities will include:Acting as a key point of contact for customers, managing enquiries by telephone and email.Processing customer orders accurately and efficiently, ensuring all required information is captured correctly within internal systems.Reviewing orders against current stock availability, manufacturing requirements and lead times.Contacting customers to clarify missing or unclear information before orders are progressed.Managing customer ..... full job details .....