Order Fulfilment Specialist

SF Partners are supporting a Coventry (CV7) based Manufacturer in recruiting an Order Fulfilment Specialist on a permanent basis. Salary: £30,000-£35,000 Working pattern: full time Monday to Friday The Order Fulfilment Specialist supports and coordinates the customer order lifecycle, from order receipt through to successful delivery. The role acts as a central point of coordination between customers, Sales, Commercial, Service, Warehouse, Logistics and European supply teams, ensuring orders are processed accurately, progressed on time and communicated clearly. The role also supports forecasting, performance reporting and continuous improvement activities across the Supply Chain and Logistics function.Responsibilities will include: Order Fulfilment - Process customer orders accurately and within agreed timescales. - Maintain accurate and up-to-date order information within SAP and other business systems. - Coordinate with European supply teams to confirm product availability and delivery schedules. - Monitor the open order book, identify potential delays and coordinate actions or escalate where required. - Ensure customer requirements and delivery instructions are accurately recorded and communicated. Customer Communication and Coordination - Act as a key point of contact for customers regarding order progress and delivery information. - Provide clear and proactive updates on order status, delivery dates and potential delays. - Coordinate with Sales, Commercial, ..... full job details .....