Order Fulfilment Manager

Order Fulfilment ManagerLocation: Harlow (Office Based)Salary: £35,000 - £40,000 per annumHours: Full Time 36.5 Hours per WeekThe Opportunity Mosaic Recruitment is delighted to be working with a growing and highly respected organisation within the specialist supply chain sector, who are looking to recruit an experienced Order Fulfilment Manager to join their operations team based in Harlow. This is an excellent opportunity for an experienced operations professional who enjoys leading a team while driving process improvements and operational efficiency. Reporting directly to the Head of Operations, you''ll play a pivotal role in ensuring customer and supplier orders are processed accurately and delivered on time. If you''re passionate about improving processes, developing people and delivering exceptional customer service, we''d love to hear from you.The Role As the Order Fulfilment Manager, you will be responsible for managing a small office-based team overseeing the complete order lifecycle-from order entry and supplier management through to delivery progression and customer communication. You''ll lead the day-to-day operation of the department whilst identifying opportunities to improve performance, reduce delays and enhance the overall customer experience. This is a varied role that combines team leadership, operational management and continuous improvement within a fast-paced and supportive environment.Key ResponsibilitiesTeam LeadershipLead, motivate and develop the ..... full job details .....