Order Fulfilment Coordinator

Job Title: Order Fulfilment Specialist - 12 month FTC Location: Lutterworth Department: SSC UK Customer OperationsJoin our team and help deliver excellence to our customers.We''re looking for a detail-oriented, customer-focused professional to join our Order Fulfilment team. In this role, you''ll be at the heart of our operations-managing orders from creation to delivery, ensuring our customers receive the right products, on time, every time.What you''ll be doingProcessing and invoicing sales orders in SAP S/4 to a high standard.Managing the full order flow, from entry to shipment, including returns, credits, and warranty replacements.Communicating proactively with customers, internal teams, and suppliers to ensure timely deliveries.Handling enquiries, maintaining CRM records, and managing inbox communications.Placing purchase orders with factories and third-party suppliers.Identifying issues, solving problems at the root cause, and driving process improvements.Supporting automation and efficiency initiatives in the order process.Support demo processes and installationsWhat we''re looking forProven experience in end-to-end order processing.Strong attention to detail and accuracy in fast-paced environmentEssential: SAP S/4 experienceIntermediate Microsoft Office skillsSalesforce experience.A proactive communicator who enjoys working collaboratively.Problem-solving mindset with a focus on continuous improvement.Why join us?Be part of a collaborative, customer-first team.Hybrid ..... full job details .....