Order Fulfilment Coordinator

Job Title: Order Fulfilment Coordinator
Location: Hull
Salary: £26,973

Short Description
Join a collaborative business where your organisation and customer service skills will help deliver a seamless customer experience.

Build strong relationships and help keep operations moving smoothly
Consortium Professional Recruitment are pleased to be working with our client to recruit an Order Fulfilment Coordinator for a well-established and growing organisation. This is an excellent opportunity to join a collaborative, customer-focused business where delivering a high standard of service is central to success.

As an Order Fulfilment Coordinator, you will play a key role in managing the full customer order lifecycle, ensuring accuracy, clear communication and timely delivery throughout the process. Working closely with internal teams and customers alike, you will help create a seamless experience while supporting wider operational and commercial goals.

This Order Fulfilment Coordinator role would suit someone who enjoys building strong working relationships, thrives in a fast-paced environment and takes pride in delivering an outstanding customer experience.

The Opportunity:

As an Order Fulfilment Coordinator you’ll play a key role in:

• Building strong and lasting customer relationships, acting as a trusted day-to-day contact and delivering a responsive, high-quality service
• Managing customer orders and awarded projects from initial scheduling through to delivery and invoicing, ensuring accuracy throughout
• Working collaboratively with sales, supply chain, logistics and forecasting teams to support efficient order fulfilment
• Handling customer queries relating to products, pricing, services and deliveries in a professional and timely manner
• Supporting revenue growth through proactive cross-selling and up-selling opportunities where appropriate
• Monitoring order progress and resolving issues quickly to maintain a high standard of customer satisfaction
• Your work will directly contribute to a more seamless customer experience, stronger customer relationships and improved coordination across commercial and operational teams.

About You:

We’re looking for someone who can bring:

• Previous experience within a fast-paced customer service, order management or logistics role, ideally within a B2B environment
• A strong understanding of end-to-end order fulfilment and supply chain processes
• Confidence using CRM and ERP systems alongside strong Microsoft Office skills, including Excel, Outlook and Word
• Excellent attention to detail, with the ability to manage data accurately and maintain high standards of documentation
• Strong communication skills, with the ability to build effective relationships with customers and internal stakeholders
• A proactive and organised approach, with the ability to manage multiple priorities and solve problems effectively
• A customer-focused mindset with a genuine passion for delivering high-quality service
• The ability to quickly learn product information and apply technical knowledge where required

This Order Fulfilment Coordinator opportunity would suit someone who enjoys working collaboratively, values accuracy and is motivated by delivering excellent customer outcomes.

The Benefits and Package:
In return, you’ll enjoy:

• Salary of £26,973
• The option to work from home one day per week following successful completion of probation
• Free daily snacks and treats
• A supportive and inclusive working environment focused on collaboration, continuous improvement and employee development

How to Apply:
This exciting Order Fulfilment Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you’re ready to take the next step in your career, we’d love to hear from you. Please apply with your CV attached.
Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)

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