Order Fulfilment Coordinator

Help shape a smooth customer journey in a role where detail, teamwork and service really matter. Consortium Professional Recruitment are pleased to be working with our client to recruit an Order Fulfilment Coordinator for a well-established and growing organisation. This opportunity sits within a collaborative and customer-focused environment where delivering a high standard of service is central to success. As an Order Fulfilment Coordinator, you will play a key role in managing the full order lifecycle, ensuring accuracy, clear communication, and timely delivery. Working cross-functionally, you will help create a seamless experience for customers while supporting wider commercial and operational goals. The Opportunity: As an Order Fulfilment Coordinator you ll play a key role in: Build strong and lasting relationships with customers, acting as a trusted day-to-day contact and ensuring a consistent, responsive service. Manage customer orders and awarded projects from initial scheduling through to delivery and invoicing, ensuring accuracy and clear progress tracking. Work collaboratively with internal teams including sales, supply chain, logistics and forecasting to ensure efficient order fulfilment. Handle customer queries relating to products, pricing, services and deliveries in a professional and timely manner. Identify opportunities to support revenue growth through proactive cross-selling and up-selling where appropriate. Monitor order progress and help resolve issues ..... full job details .....