Optical Domiciliary Administrator, Monday to Friday, Denton Greater Manchester

Optical Domiciliary Administrator, Monday to Friday, Denton Greater Manchester My client an independent optical domiciliary company is looking for an Optical Administrator to work within their office, optical knowledge is necessary for the role, so this could suit someone who has worked in a opticians either as a receptionist or optical assistant and would like to do something a little different but still remain in optics, please see details below Job Purpose The purpose of the Optical Fulfilment Administrator is to ensure that the delivery and fulfilment of our service is delivered seamlessly ensuring exceptional customer service. This includes all aspects of aftercare, resolving enquiries and ensuring customer satisfaction. As Fulfilment Administrator, your primary responsibilities will include: Receiving delivery via Royal Mail from our lab of spectacles, which will need to be unpackaged, checked in on VP, bag up per care home ready for delivery and entering the data onto the calendar. Submit claims to the NHS in a timely manner from delivery clinics, to make sure payment is received promptly and accurately and identifying and rectifying rejections. Process NHS GOS4 order requests, ensuring that the correct procedure is followed to ensure that claims will be accepted. Action all aftercare requests in a timely manner so they can be resolved as efficiently as possible. Check notes from delivery clinics carried out the day prior and action or resolve any issues. Plot ..... full job details .....