Operations Team Manager

Come and make a difference at Karbon as an Operations Team ManagerAbout The RoleWe''re looking to appoint a qualified and experienced individual to undertake the role of an Operations Team Manager within Karbon''s Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering both empty homes repairs and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas.About YouYou should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant trade and management knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues who are carrying out repairs in a fast-paced and dynamic working environment.You will support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement.You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget ..... full job details .....