Operations Systems Co-Ordinator

We are recruiting for an Operations Systems Co-Ordinator to support the effective administration, maintenance, and continuous improvement of operational systems and technology across the business.This role is ideal for a technically minded administrator or systems support professional who enjoys problem-solving, supporting users, and improving processes. The successful candidate will play a key role in ensuring operational systems function efficiently and effectively, helping deliver excellent service to both internal and external customers.The position involves providing helpdesk support, system administration, user training, reporting, testing, and acting as a super user across multiple operational systems.Due to location own transport desirable. Key ResponsibilitiesSystems Support and Helpdesk Administration Provide first-line support for operational systems, investigating, replicating, and resolving user issues. Escalate technical or business-critical issues to third-party suppliers and internal management when required. Liaise with external software providers to monitor and progress outstanding issues. Test fixes and system changes before releasing them back to users. Identify opportunities for system improvements and more efficient ways of working. Become a super user across multiple operational systems.User Training and Support Deliver webinars, drop-in sessions, group training, and one-to-one support for internal and external users. Create user guides, training ..... full job details .....