Operations Support Team Manager-1

We have a great opportunity for a full-time Operations Support Team Manager to join our team working from our Blandford Office on a Permanent Basis.The roleThrough inspirational and visible leadership, the role will lead the Operational Support Team and have ownership of all aspects of support required for the area of the business including scheduling, administration and compliancecoordination. Responsible for the coordination of all customer appointments for planned, responsive and compliance through to completion ensuring regulatory obligations are met and customer experience is optimised.The role will provide direction, leadership and delivery of the Operational Support team, combined with the delivery of both our operational and financial goals.Key ResponsibilitiesManage the Operations Support Team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvementEstablish and maintain effectiveness by developing working relationships with all stakeholders, whilst observing SNG''s policies, procedures, and ways of workingEnsure compliance processes and procedures are being followed accurately and ensuring a high level of understanding throughout the teamsWork collaboratively with senior leaders and their teamsEnsure compliance and consistency in delivery to support budget delivery and appropriate monitoring of expenditure and compliance supportManage performance against an agreed ..... full job details .....