Operations Support Manager

Reed have partnered with a prestigious UK law firm, recruiting for an Operations Support Manager in their Bristol Central office.This role involves managing a multidisciplinary team to ensure smooth operational delivery in a busy, client-facing corporate environment.You will also act as the deputy to the Front of House Manager, collaborating closely with Facilities, IT, Office Services, and Health and Safety teams across the firm.Location: Central BristolSalary: Competitive + annual company-wide bonus (typically 4-6%)Job Type: Full-timeWorking Pattern: Monday-Friday, rotating early/late shifts every other week (7:30am-4:30pm / 10:00am-7:00pm)Duties:Manage 10-15 direct reports across Front of House, Reception, Facilities, Operations, AV, and Switchboard.Lead on rotas, performance, coaching, service standards, and team development.Act as second in command to the Front of House Manager.Support teams in Health and Safety, Legal Operations, and Commercial Operations.Deliver a high-quality Front of House and client experience.Coordinate staffing, shift patterns, and act as an escalation point for service issues.Support meetings, events, and all hospitality functions.Liaise with Facilities, Building Management, and suppliers to resolve office issues.Maintain excellent standards across meeting rooms, shared spaces, and security areas.Support office services including post, DX, couriers, stationery, and storage.Assist with Health and Safety drills, procedures, and compliance activity. ..... full job details .....