Operations Support Band 5

Closing: 25 th September Operations Support Band 5 Gransha Park House, Clooney Road, Derry/Londonderry Temporary (Until March 2027) £15.88 per hour 37.5 Standard office hours (9-5), Monday to Friday Main Purpose The Business Services Organisation (BSO) provides a broad range of ICT services to HSC Organisations. The ICT services are required to provide the on-going delivery of business and clinical functions across the HSC and to deliver and support a range of projects aimed at improving the efficiency and effectiveness of services to patients and clients. BSO Information Technology Services (ITS) currently has approximately 300 ICT staff. General Medical Services (GMS) ICT Operations Support officers will work across a range of ICT including: systems/application maintenance and troubleshooting, asset management, systems specification, systems integration, system implementation and procurement of equipment and services, providing ICT related investigation, advice and guidance to customers. GMS ICT Operations Support officers may also be part of short or long term project teams, either directly delivering services or working with commercial providers to implement projects. Main Roles and Responsibilities 1. To provide technical support for computer hardware, software and peripherals. 2. To provide technical support for communication networks. 3. To provide technical support for specific complex service development projects. 4. To assess user requirements and to ..... full job details .....