Role Title: Operations Support AssistantLocation: Warwick - 3 days on per week Mon, Tues and Thurs to cover shifts spanning over 8am - 6pmWe are actively looking to secure a Operations Support Assistant to join Experis as one of our expert consultants, delivering services to our clients.Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.Job PurposeThe purpose of the Operations Support Assistant is to:Support the client by answering the corporate phone linesTriage service requests raised by Internal and External clientsResponsibilitiesTo ensure that the corporate telephone lines are answered in a professional manner and dealing with the callers request in the most appropriate manner.To provide an administration service to the accounts helpdesk system by maintaining and administering user accounts, completing password resets and ensuring that client details are kept up to date and accurate.To conduct monthly analysis of call stats and Service Requests raised for ..... full job details .....