Operations Support Administrator

My client is an award-winning advice firm with offices in Norfolk and Suffolk; they have been established for over 35 years. My client is looking for an experienced operations administration professional with strong problem-solving skills, attention to detail, a mindset that naturally looks to improve processes as well as someone who enjoys working collaboratively to support their established operations team. The successful candidate will benefit from a market leading salary and benefits package and importantly the opportunity to progress in their career with support both personally and financially, in addition all professional exam costs are met, and study is supported.Role PurposeYou will provide the Associate Director with document designer and PC exceptions reporting support, you will help to maximise my clients back-office system functionality by ensuring changes are successfully embedded company wideYou will support the delivery of multiple projects to enhance the services delivered to clientsYou will produce a range of regular and ad-hoc reports and data analysis, and assist with system, IT and operational queries that may ariseKey ResponsibilitiesYou will develop and maintain document designer templates ensuring these are set up in the most efficient way for the end user, and any new functionalities are implementedYou will assist in testing and implementing new functionality available on my clients back-office systemYou will maintain and continuously look to improve ..... full job details .....