Operations Scheduler

Who we are: - At Parcor, we''re a team with more than 20 years expertise, experience and accreditations in Surveying, Building Safety and Domestic Retrofit. Our purpose is to create a safe and sustainable environment for everyone. People are at the core of what we do. We strive to consistently deliver the highest quality service to our clients through a culture of creativity, flexibility and innovation. We know that no one solution will suit everyone, which is why we continually adapt and assess our approach to ensure the right solution for each and every client. Job Purpose: - As we continue to grow, we''re looking for an Operations Scheduler to own appointments from booking through to completion and follow-up, bringing together residents, customers, suppliers and internal teams so work runs smoothly and everyone stays informed. The role goes beyond diary management: you will also support supplier onboarding, help mobilise projects, maintain accurate records and improve day-to-day operations. It will suit someone organised, calm under pressure and comfortable bringing structure to a busy environment. Key Responsibilities: - • Manage incoming calls and emails, prioritising enquiries and providing timely, professional responses to customers and colleagues. • Schedule and update appointments, balancing urgency, availability and customer needs while resolving cancellations, delays and access issues. • Maintain accurate customer, supplier and appointment records, supporting ..... full job details .....