Operations Scheduler

SchedulerLocation: Tunbridge WellsSalary: 32,000 (DOE)Contract: Permanent, Full-timeWorking Days: Monday to FridayLloyd Recruitment Services is pleased to be working with a growing business in Tunbridge Wells that is looking for an experienced Scheduler to join its team.This is a varied and fast-paced role, coordinating a team of field-based engineers across London and the South East. You will be responsible for managing schedules, appointments and workloads, ensuring everything runs smoothly while providing an excellent level of customer service to a portfolio of high-end clients.Key ResponsibilitiesSchedule and coordinate field-based engineersManage diaries, appointments and workloadsPlan and organise daily and monthly schedulesMonitor appointments and follow up on outstanding workLiaise with clients and engineers to ensure smooth service deliveryManage changing priorities and respond to urgent requirementsProvide a professional and high level of customer serviceHandle client queries and complaints, working to find effective solutionsKeep the management team updated on any issuesIdentify opportunities to improve scheduling and efficiencyAbout YouPrevious scheduling, coordination or administration experienceExcellent communication and telephone skillsStrong organisational skills and attention to detailConfident dealing with clients and field-based teamsAble to multitask and work well under pressureComfortable working in a fast-paced environmentProactive, flexible and able ..... full job details .....