Operations Process Analyst

Operations Process Analyst

Red Recruitment is looking to recruit a Operations Process Analyst for our client. You will be responsible for a variety of client, regulatory and business reporting functions as well as providing oversight and support to the Investment Operations team.

Benefits and Package for a Operations Process Analyst:

• Salary: Competitive
• Hours: Full-time
• Contract Type: Permanent
• Location: Liverpool
• 25 days annual leave plus bank holidays
• Workplace Pension
• Private medical insurance for employees
• Permanent health insurance

Key Responsibilities of a Operations Process Analyst:

• Assist with the production and quality assurance of regulatory reporting.
• To assist with the recording, production and quality assurance of management information.
• Coordinate and assist the production of quarterly client reporting, as well as annual tax reporting, for example profit and loss statements, consolidated tax certificates and cost & charges statements.
• Act as a source of regulatory knowledge and compliance within the Operations teams.
• Keep up to date with changing financial regulation pertaining to, but limited to; ISAs, pensions and taxation.
• Act as an escalation point of contact for complex queries and technical questions.
• Deliver coaching and training on products, services, systems and procedures.
• Produce business requirement documentation as necessary, gaining agreement and sign off from key stakeholders as required.
• Help to develop, implement and maintain effective systems, processes and procedures to meet and maintain service standards.
• Conduct periodic casework quality assurance reviews
• Help to develop and implement initiatives to improve quality, efficiency and client service.
• Help to develop and implement initiatives to mitigate risk.
• Conduct quality assurance reviews on third party vendor service levels including systems, processes and outputs to ensure they meet business requirements.
• Being passionate and demonstrate behaviours in line with the Company''s ethos, vision and key principles

Key Skills and Experience of a Operations Process Analyst:

• Strong analytical and numerical skills
• Excellent communication skills, including strong written, verbal and presentation skills.
• Previous financial services experience, particularly in an operations environment
• Knowledge of the regulatory requirements relating to investments, such as those found in the HMRC ISA rules & Registered Pension Schemes Manual and FCA CASS and COBS sourcebooks
• Strong working knowledge of MS Office, in particular an advanced knowledge of Excel and experience working with large-volume data sets
• Experience of writing and maintaining high-quality business, process and procedural documentation
• Comfortable taking responsibility to drive and deliver initiatives from outset to completion
• Ability to make recommendations for business and process improvement
• Be able to work to deadlines and have proven time management skills
• Proactive, collaborative, methodical and thorough approach to work, with excellent attention to detail
• Ability to work independently and as part of a team

If you are interested in this position and have the relevant experience required, please apply now!

Red Recruitment (Agency)

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