https://jobs.co.uk/job/operations-manager-travel-trade-recruitment-limited--4ddcb1f9-44fe-4aed-8fa9-af8d9df19a2b RSS feed for Operations Manager at Travel Trade Recruitment Limited. en-gb Thu, 20 Aug 2026 21:40:05 GMT https://jobs.co.uk/job/operations-manager-travel-trade-recruitment-limited--4ddcb1f9-44fe-4aed-8fa9-af8d9df19a2b https://jobs.co.uk/job/operations-manager-travel-trade-recruitment-limited--4ddcb1f9-44fe-4aed-8fa9-af8d9df19a2b Wed, 19 Aug 2026 23:00:00 GMT Location: City of London | Salary: Negotiable | Type: Permanent | Are you an experienced Customer Experience / Operations Manager within the Travel Industry? Do you have a keen interest in Activity / Sport focussed holidays? Look no further! We are working with a reputable London based Travel company, who specialise in cycling holidays - they are looking for an experienced Customer Experience Manager to join their small team. As Customer Experience & Operations Manager, you''ll take overall ownership of the companies post-sales department - ensuring every customer receives an exceptional experience, from booking through to the completion of their holiday. The role: * Leading and developing the post-sales team, with direct line management and day-to-day oversight of team members. * Defining and governing the end-to-end post-sales operation - spanning customer communications and the administrative execution of bookings, including accommodation, bike hire, transfers and amendments - establishing the standards, workflows and escalation paths that the team is held to. * Holding overall accountability for the operational integrity of travel documentation and group management, ensuring processes are robust, scalable and consistently well-executed.... Permanent