Operations Manager

We''re looking for a pro-active and committed Operations Manager to take charge of two of our international programmes. As the Operations Manager You''ll be the operational heartbeat between our UK office, and local teams overseas, It''s a high-trust, hands-on role with lots of variety - part people leadership, part customer experience, part logistics and planning. And because every day brings something new, you''ll need to stay calm under pressure and thrive on problem-solving. If you want to work in a business where your decisions matter and your impact is visible every single day, you''ll fit right in.The Job:Lead and support two overseas Programme Managers, each running a team on the groundKeep standards high across accommodation, safety, placements, and local partnershipsReview programme performance, budgets, and feedback - then make improvements happenBuild and maintain close relationships with, staff, and local communitiesHandle crises with composure and clear judgment when things don''t go to planTravel overseas to visit your programmes, train teams, and see your work in actionSkills Required:A calm, logical, and hands-on problem-solverA natural communicator and relationship builderOrganised, proactive, and able to juggle multiple prioritiesExperienced in leading small or remote teamsMotivated by purpose and genuinely care about people and qualityFlexible to travel overseas, sometimes at short noticeExperience of living or working in a developing country is highly ..... full job details .....