Operations Manager - Training and Client Delivery

Job Title: Operations Manager - Training and Client DeliveryLocation: WinnershSalary: 43,000 - 46,000 per annum, depending on experienceJob Type: Full-time, PermanentAbout us:Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges.Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh.The Role:This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly.We''re looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You''ll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes.You''ll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day.This is a hands-on position at the heart of the business. You''ll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule.You''ll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client.Key responsibilities ..... full job details .....