Operations Manager

Operations Manager
Social Housing
Full-time | Permanent
Bristol

The Role
Due to continued growth, our client is seeking an experienced Operations Manager to join their team in a senior leadership capacity. This role will be based in the Bristol area and will play a key part in the safe, efficient, and high-quality delivery of a major social housing refurbishment contract.

This is a pivotal operational role with full responsibility for delivering a large-scale housing partnership programme, with scope to expand into a broader remit over time.

The successful candidate will bring extensive senior-level experience within construction operations, ideally within the social housing sector, delivering both internal and external refurbishment and retrofit programmes.

Key Responsibilities

• Lead overall operations of a social housing refurbishment contract, ensuring safe, compliant, and high-quality delivery
• Manage multidisciplinary teams and supply chain partners to deliver projects on time, within budget, and to specification
• Drive project strategy, sustainability objectives, and continuous performance improvement
• Oversee commercial performance including risk management, P&L accountability, and collaboration on tenders and forecasting
• Build strong stakeholder relationships while ensuring effective reporting, technical support, and resolution of defects and complaints

Requirements

Essential:

• Proven experience operating at Senior Operations Manager or Operations Manager level
• Strong track record in construction refurbishment, particularly within social housing programmes
• Demonstrated success managing large-scale contracts valued at £20m+ and multi-million-pound projects
• Relevant qualification (NVQ Level 6 in Construction or equivalent)
• Excellent leadership, communication, and stakeholder management skills

Desirable:

• Experience within the retrofit sector

Package & Benefits

• Competitive salary (dependent on experience)
• £4,000 motor allowance
• Salary sacrifice company car scheme
• 25 days annual leave + bank holidays + birthday off
• Enhanced maternity leave (up to 26 weeks full pay)
• Additional benefits including private healthcare, dental care, cycle-to-work scheme, and retail discounts

This is an excellent opportunity for an experienced Operations Manager to join a growing organisation delivering high-profile social housing projects across Bristol. If you're ready to take the next step in your construction operations career, apply now or get in touch to find out more.