Operations Manager - National Grid Transmission Business We have an exciting opportunity for an operations manager to join the Smart Infrastructure Electrification and Automation business and lead the Transmission Portfolios across all project phases including client engagement, proposals, delivery, as-builts, warranty and post-contract support. In this role, lead multi-disciplinary teams to deliver complete engineering solutions within customer parameters (safety, cost, time, functionality). Drive continuous improvement and maintain project delivery excellence. This role will be based out of our Hebburn office, 2-3 days per week on a hybrid working basis. Travel between Manchester, Leeds, Newcastle offices and UK client sites will also be required as the need arises. Key responsibilities Establish and implement business strategy and direction for our Smart Infrastructure, Electrification and Automation business'' for our Transmission Portfolios in collaboration with Senior Leadership, Engineering Managers and Portfolio Leads Manage portfolios of projects including category C projects, including schedule, budget, risk, change and resource allocation Maintain senior-level customer relationships and identify sales opportunities Oversee design performance across all projects using key performance indicators Review and approve tender proposals, ensuring value for money, competitiveness and profitability Support in the management of external engineering capabilities to handle ..... full job details .....