Operations Manager-Serviced Apartments

Operations Manager, 35k, Serviced Apartments, Central London Our client is a premium serviced apartments operator, with a portfolio of properties in multiple locations across Central London. They are recruiting for an Operations Manager to oversee and manage all day to day functions, with a particular focus on delivering high level guest experiences, ensuring properties are ready and well maintained, and co-ordinating with all departments and contractors. Working 5 days per week over Monday to Sunday, with 2 days off per week on a rota basis. Hours of work are 10am to 6pm. Your Responsibilities Oversee all daily operations Team engagement Health and Safety compliance across all areas Manage relationships with external contractors for example, housekeeping Manage the maintenance team, ensuring allocation of tasks, and completion of daily and planned works, and providing supervision, coaching, and support Oversee rotas and workload distribution Staff performance reviews Deliver continuous improvement across the portfolio Monitor completion of maintenance tasks and response times, ensuring service levels are consistently achieved. Work closely with the Property Supervisor to ensure a high level of guest experience Your skills and experience Previous experience in a similar role within facilities management, property, or the hospitality sector Strong admin skills with experience of using IT and data platforms Good communication skills Excellent attention to detail Leading and ..... full job details .....