Operations Manager (Service Delivery)

Operations Manager Contractor and Service Delivery Hybrid near Diss, Suffolk (2 days office) £30,000 £40,000 DOE + £350/month car allowance Permanent, Full TimeAre you the person who keeps everything moving, even when the people doing the work are spread across a whole region and you''re not standing next to them?We''re recruiting an Operations Manager for a well-established, growing external site services business. They support commercial and retail clients across a large regional portfolio. This is not a production or manufacturing operations role. There''s no shop floor or line to run. It''s about planning, coordinating and organising resources, and about managing a network of subcontractors and delivery partners remotely so that every client site is covered, safe and serviced on time.What you''ll be doingYou''ll take ownership of a regional network of subcontractors and delivery partners. You''ll match the right local contractors to the right sites and hold them to agreed service levels. When conditions change quickly, you''ll pick up alerts and coordinate real-time deployment across your area, making sure people, equipment and materials are where they need to be.Alongside the planned work, you''ll scope, quote and organise reactive and ad-hoc external works through your partner network, such as minor repairs, site clearances and groundworks. You''ll also check contractor compliance, including insurances, vehicles and equipment. Regular site visits for risk assessments, ..... full job details .....