Operations Manager - Responsive Repairs

Operations Manager - Responsive Repairs (Stratford): £65,000 per annum Goodman Masson delighted to be partnering with Local Space, an ambitious and values-driven housing association, to recruit an exceptional Operations Manager - Responsive Repairs. This is a fantastic opportunity to join an organisation that is genuinely making a difference by providing safe, high-quality homes for people experiencing homelessness across London and Essex. Reporting directly to the Head of Asset Delivery, this is a pivotal leadership role with responsibility for shaping and driving the delivery of responsive repairs across a diverse housing portfolio. You''ll lead the operational performance of Responsive Repairs, Voids, Legal Disrepair and Insurance, and Healthy Homes, ensuring services are efficient, compliant, customer-focused and deliver outstanding outcomes for residents. This is far more than a traditional repairs management role. You''ll have the opportunity to influence strategy, lead service transformation, and play a key role in ensuring the organisation remains at the forefront of regulatory compliance, particularly around damp and mould management and Awaab''s Law. Working closely with senior leadership, you''ll provide assurance to the Executive Team and Board while driving continuous improvement, operational excellence and value for money. Leading a team of experienced Contracts Surveyors and Asset Delivery Officers, you''ll oversee contractor performance, manage significant ..... full job details .....