Operations Manager

General Manager / Fleet Operations ManagerLocation: Hemel HempsteadSalary: up to £70k per annum base salary DOEJob Type: Full-time, PermanentJoin a leading provider of trailer solutions including contract hire, rental, sales, and maintenance services. Based in Hemel Hempstead, Hertfordshire, our company has been family-owned for more than 30 years and is known for its commitment to service excellence, innovation, and traditional family values.Role OverviewWe are currently seeking a proactive and driven General Manager / Fleet Operations Manager to lead our operations team at our Hemel Hempstead headquarters. This role is crucial for the day-to-day management and strategic development of our Workshop, Servicing, and Tyre departments. This position also offers a pathway toward board-level responsibilities, making it ideal for an ambitious individual.Day-to-day of the role:Collaborate closely with the Operations Director to align with the department''s goals and vision.Gradually assume more operational responsibilities to allow the Operations Director to focus on strategic initiatives.Provide regular reports on departmental KPIs, performance, and efficiency.Lead and motivate teams to ensure smooth daily operations and effective long-term planning.Oversee the Workshop, Service, and Tyre departments, ensuring seamless processes and high standards of customer service.Manage departmental budgets and ensure all recoverable costs are identified and processed efficiently.Champion ..... full job details .....