Operations Manager

Operations Manager - Care HomesLocation: Lowestoft Salary: 65,000OverviewAn exciting opportunity has arisen for an experienced Operations Manager to join a large elderly care provider overseeing a portfolio of residential and nursing homes.The successful candidate will be responsible for driving operational performance, ensuring high standards of care and compliance, supporting Home Managers, and helping deliver excellent outcomes for residents and staff across the region.This role would suit an experienced multi-site manager with a strong background within elderly care and a passion for quality improvement and people leadership.Key ResponsibilitiesOversee the day-to-day operational performance of multiple care homes.Support and mentor Home Managers to achieve strong compliance and quality outcomes.Ensure services operate in line with CQC regulations and industry standards.Monitor budgets, occupancy, staffing levels, and overall financial performance.Implement improvement plans and support homes through inspections and audits.Promote a positive culture focused on resident wellbeing, person-centred care, and staff development.Build strong relationships with residents, families, commissioners, and external professionals.Analyse KPI data and provide regular operational reports to senior leadership.Support recruitment, retention, and succession planning across services.RequirementsPrevious experience in an Operations Manager or multi-site management role within elderly ..... full job details .....