Operations Manager

Location: Mansfield (3 sites) with field-based travel as required Hours: 08:00-17:00 - Monday to Friday We are recruiting a Operations Manager on behalf of a well-established, family-owned business with over 40 years experience in the damage management and restoration sector. Our client provides technical and operational support to major insurers, loss adjusters, and building surveyors, delivering restoration services across domestic and commercial properties affected by fire, smoke, and water damage. This is an excellent opportunity for a proactive Management professional to play a key role in r overseeing large volumes of incoming and outgoing household contents, managing people, processes, compliance, and customer experience simultaneously. This role requires a confident leader who can balance being supportive with maintaining clear authority, thrives under pressure, and is highly organised with strong attention to detail. Purpose of the Role The Operations Manager is responsible for managing and optimising the day-to-day operations of the Contents Teams, ensuring all business processes and procedures are efficient, compliant, and aligned with company objectives and the ISO 9001 Quality Management System. This role plays a key part in driving excellence in service delivery, regulatory compliance, and operational efficiency. The successful candidate will lead strategic planning and project management initiatives to support the company s growth and long-term sustainability, ..... full job details .....