Operations Manager

Role OverviewAs a member of our Operations Team, you will oversee the branch operations for community care across a designated region. You will manage a team of registered branch managers and drive the growth and success of the region. We are seeking someone who can deliver KPIs through effective business planning, performance management, championing operational excellence and maintaining strong relationships with internal support functions and external stakeholders.Area Performance Metrics Oversee the branch performance and effectively manage the PandL within allocated budget in order to affect a profitable performance for the regionEnsure that the teams drive performance to its full potential and deliver outcomes in line with agreed targetsMonitor competitor activity within the area and liaise with the Operations Team throughout, making recommendations and agreeing appropriate actionsIdentify opportunities for new Nurse Plus offices in their area (based on their local understanding of client demand and recruitment opportunity) and making recommendations to the Managing DirectorImprove standards of customer service throughout the region to ensure our client experience is of a high standard Leadership and Management Conduct regular visits to all branches in your region to support teams in following best practiceClearly and concisely communicate business and area objectives to your branch managers so that they remain well informed of Company Vision and StrategyMotivate, ..... full job details .....