Operations Manager

The Operations Manager will lead, manage, and continuously develop production teams to deliver operational objectives aligned with the overall site and business strategy.

This role works cross-functionally with engineering, logistics, and service teams to drive operational efficiency, maximise facility utilisation, and embed a culture of continuous improvement and lean thinking.

Client Details

This position is with a well-established organisation within the Facilities / Logistics industry, known for its focus on efficiency and excellence.

Description

• Lead, manage, and develop production teams to deliver against operational targets
• Set clear objectives and provide ongoing performance feedback
• Deputise for the General Manager when required

• Plan, organise, and coordinate resources to deliver production output on time and in full (OTIF)
• Ensure all output meets required specifications and service commitments
• Drive productivity, service, and operational performance across all production areas

• Lead continuous improvement initiatives and forums to identify and resolve operational issues
• Analyse performance data and KPIs, identifying trends and implementing corrective actions
• Promote lean thinking and operational excellence across the site
• Support sustainability initiatives including reducing environmental impact

• Ensure full compliance with health & safety, data protection, and company policies
• Drive adherence to quality standards and continuous improvement of the working environment
• Ensure a safe, compliant, and high-performing production environment

• Develop and manage operational budgets in line with business objectives
• Monitor costs, investigate variances, and drive cost-effective performance
• Support strategic planning and capital investment decisions

• Work closely with engineering, logistics, and service teams to resolve issues quickly
• Maintain strong communication with internal stakeholders and customers where required
• Ensure service delivery commitments are met and continuously improved

Profile

• Proven experience in operations, production, or service-led environments
• Strong leadership experience managing teams and driving performance
• Experience implementing continuous improvement initiatives

• Strong communication and influencing skills
• Analytical mindset with the ability to interpret data and drive decisions
• Excellent organisational and planning capability
• Customer-focused approach to service delivery
• Financial awareness including budgeting and forecasting

• Experience with Lean or Six Sigma methodologies
• Knowledge of quality standards and regulated environments

Job Offer

• Competitive package
• Permanent position within a stable and growing organisation.
• Opportunities to contribute to impactful projects in the retail industry.
• Supportive and professional company culture.

If you are ready to take on this exciting Operations Manager role and contribute to a thriving team, we encourage you to apply today.