Operations Manager

This is an excellent opportunity for an experienced Operations Manager to lead procurement, supply chain, logistics and finance functions within the fast-paced FMCG industry. The role is based in London and requires a professional with a proven track record in managing operations effectively and efficiently.

Client Details

This role is with a growing startup organisation operating within the FMCG sector. The company is known for its commitment to delivering high-quality products and maintaining efficient supply chain operations.

Description

• Lead end-to-end operations and supply chain activities across procurement, planning, inventory, logistics, and customer fulfilment to ensure operational excellence and service reliability.
• Drive the S&OP process, aligning demand forecasts, inventory strategy, and operational planning with commercial objectives and business growth targets.
• Develop and execute demand planning strategies across DTC, retail, and wholesale channels to maximise product availability and improve forecast accuracy.
• Take ownership of inventory management, balancing stock availability, working capital efficiency, and scalable growth across the business.
• Manage supplier and manufacturing relationships, negotiating lead times, MOQs, and commercial agreements to optimise operational performance and margin.
• Oversee 3PL and logistics partners, ensuring efficient distribution, operational scalability, and a premium customer experience.
• Continuously improve operational processes, systems, and reporting capabilities, driving automation, data accuracy, and cross-functional collaboration across the business.
• Own cash flow management, budgeting, and rolling forecasts, providing clear variance analysis and actionable financial insights to support strategic decision-making.
• Lead monthly management accounts, AP/AR processes, working capital management, and expense oversight, ensuring accurate
• financial reporting and strong commercial control.
• Develop robust financial models for pricing, margin optimisation, and growth planning, while managing external finance partners and maintaining accurate financial data within Xero.

Profile

A successful Operations Manager should have:

• 5+ years of experience in Supply Chain & Operations, Finance or hybrid role within premium consumer, beauty, or high-growth e-commerce businesses, with proven ownership of both financial performance and operational delivery.
• Strong expertise in forecasting, planning, financial modelling, and data analysis, with advanced Excel / Google Sheets skills and hands-on experience using Xero or similar systems.
• Deep understanding of supply chain operations, including demand planning, inventory management, and operational scalability within fast-paced environments.
• Highly organised, commercially minded, and detail-oriented, with the ability to turn complex data into clear business actions and operational improvements.
• Hands-on and proactive mindset, ideally with experience in Shopify, 3PL/WMS integrations, and scaling operations within beauty, wellness, or premium consumer goods brands.

Job Offer

• Competitive salary ranging from -60,000 to -70,000 per annum.
• Permanent position based in London with scope for career growth.
• Hybrid Working System.

If you are an experienced Operations Manager looking to make an impact in the FMCG industry, we encourage you to apply today.