https://jobs.co.uk/job/operations-manager-mdash-luxury-haircare-brand-acs-talent-acquisition--e7d1071c-df8e-40cd-aa2b-f50d6b1da67f RSS feed for Operations Manager — Luxury Haircare Brand at ACS Talent Acquisition. en-gb Wed, 20 May 2026 12:51:18 GMT https://jobs.co.uk/job/operations-manager-mdash-luxury-haircare-brand-acs-talent-acquisition--e7d1071c-df8e-40cd-aa2b-f50d6b1da67f https://jobs.co.uk/job/operations-manager-mdash-luxury-haircare-brand-acs-talent-acquisition--e7d1071c-df8e-40cd-aa2b-f50d6b1da67f Mon, 18 May 2026 23:00:00 GMT Location: West Kensington | Salary: £35000 - £45000/annum | Type: Permanent | Operations Manager — Luxury Haircare Brand Kensington, London | £35,000–£45,000 + NYC Travel Full Time | 4-5 day working week in the studio | 3 Saturdays per month required Our client, is an award-winning luxury wig brand with studios in London and New York, serving a global customer base across 120+ countries. As they continue to scale, they are looking for a highly organised, hands-on Operations Manager to oversee the day-to-day running of their Kensington studio and support their wider operations. This is a fast-paced, people-focused role at the centre of the business, working closely with the Founder, studio team, customer service, and e-commerce operations. Key Responsibilities Manage daily studio operations and staff rota Lead and support front-of-house, stylists, and customer service teams Ensure exceptional client experience and smooth appointment flow Oversee fulfilment, inventory, and click-and-collect processes Handle operational issues and customer escalations professionally Improve systems, processes, and operational efficiency Act as the key liaison between London and New York studios Provide weekly operational reporting to the Founder What... Permanent