Operations Manager

AT KSAAS, the Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the administrative staff and coordinate the volunteering and training services. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services and Head of Therapeutic Services and indirectly by the Board of Trustees. We are looking for a candidate who has extensive experience of administrative or operations roles, preferably at manager level. Kent Sexual Assault and Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent and Medway, where they can access the high-quality trauma-informed ..... full job details .....