Operations Manager - IDVA Service

We are looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. As the IDVA Service Operations Manager, you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. This role is 37.5 hrs offered as hybrid working with two days from our Boscombe office, however travel across Dorset will also be required.You will provide strong leadership, ensure trauma-informed, victim-centred practice, and work closely with multi-agency partners-including Dorset Police, MARAC, DA service partners, health, and safeguarding teams-to ensure safe, high-quality and effective service delivery.This role is pivotal in shaping a newly commissioned service and embedding high standards aligned to SafeLives Leading Lights best practice. What we offerAt Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:Flexible Working Options: Including hybrid workingGenerous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.Birthday Leave: An extra day off for your birthday.Welcome Bonus: £500 on successful completion of probation period.Pension Plan: 5% employer contribution.Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure ..... full job details .....