Operations Manager - Housing Management and Income Recovery

We''re recruiting an experienced and strategic Operations Manager - Housing Management and Income Recovery to lead a high-volume housing management and temporary accommodation service within a local authority. This is an excellent opportunity for a senior housing professional with strong operational leadership, income recovery expertise and experience managing complex housing services to make a significant impact. You''ll be responsible for the effective management of housing management, temporary accommodation procurement and income recovery functions, ensuring statutory compliance, strong financial performance and excellent outcomes for residents. Working as part of the senior management team, you''ll lead multiple teams, oversee complex cases and drive continuous service improvement. The Role Manage the Housing Management, Temporary Accommodation and Income Recovery functions, ensuring statutory duties and council policies are met. Lead on the development, procurement and management of the temporary accommodation portfolio, ensuring sufficiency, quality and value for money. Ensure effective allocation and management of temporary accommodation in line with homelessness legislation and statutory guidance. Drive improvements in rental income collection and arrears recovery, ensuring court action complies with pre-action protocols. Oversee complex casework, including solicitor enquiries, County Court cases and Judicial Reviews, ensuring legal services are fully briefed. ..... full job details .....