Operations Manager

Hotel Indigo Gloucester is on the lookout for a dynamic Operations Manager to inspire and lead in our brand-new, highly anticipated hotel opening. Join the excitement and become part of the Hotel Indigo family!Hotel Indigo Gloucester is set to open in 2026, offering a free-spirited experience for our guests enriched with local culture. Nestled in the heart of the neighbourhood

and

built on the site of the White Priory, we embrace the concept of storytelling-by-design. Artefacts rescued from the site are now showcased in the Gloucester Museum, linking our hotel to this citys multi-layered history. As Gloucester thrives with its diverse industries and culture, Hotel Indigo will become a vibrant part of the citys evolving narrative.As an Operations Manager, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing)Making strategic decisions for our outlets

consisting of a Rooftop Bar (with small plates and sharing menu), a-la-carte ground floor Restaurant and Coffee Shop BistroManaging and coaching the Head of Rooms and Food and Beverage Operations Managers, this role will be mostly focussing on our FandB function whilst also spending a proportion of your time on Rooms management activitiesProviding all our guests with an excellent dining and drinking experience through managing our FandB function and ensuring there is a coordinated approach across the teamWorking closely with our Executive Head Chef to develop and design menus, keeping up to date with local dining trendsManaging recruitment and training of the new team, delegating where needed to develop and recruit the best talentControl the finances of our FandB department, working closely with our Finance Team and GM to report on financial performance and always striving to improve efficiencyWe are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has.Availability to work a variety of shifts throughout the week, including evenings and weekendsExperience working as an Operations Manager within a similar venue would be preferred, having experience with both Bar and Restaurant outlets as well as some rooms experienceStrong people management skills, you will be confident in supporting and developing a large team and have experience with both recruiting and training new startersPassionate about providing excellent experiences for our customers, you will always focus on the needs and wants of our customers and cater our service to new trends within the FandB sectorA lead by example attitude

we want the team to look to you as an example of how to continuously improve our service!Knowledge and understanding of PandL, you will be controlling finances for your department and will work closely with our GM to maximise profitabilityJust like no two Hotel Indigos are alike, we believe no two individuals are alike. Therefore, we offer our colleagues with a wide range of additional benefits to support you.

By taking a confident step in your career and joining us, you can expect to receive.Financial security

up to £48,000.00 per annum plus 20% performance bonus, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.Growth and development

extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.Colleague perks

- worldwide discounted room rates and discounted FandB whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.Wellbeing

generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aidersIf you are looking to join a Hotel company where you can

be your authentic self ,

unite a shared passion for local discovery

and

celebrate your creative and fun-loving nature .click apply today to see where this adventure could take you!You must meet the legal requirements to work in the UK.At IHG Hotels and Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual''s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.Don''t quite meet every single requirement, but still believe you''d be a great fit for the job? We''ll never know unless you hit the ''Apply'' button. Start your journey with us ..... full job details .....