Operations Manager

Operation Manager - Fitness to Practise (2 year fixed term) The role We''re looking for Operational Managers to work in our Triage, Investigation, and Legal teams. The teams assess and investigate complaints and concerns we receive that might call a registrant''s fitness to practise into question. The Operational Manager will play a leading role in public protection by: Working within our statutory powers and making sure the team delivers its work on time and to a high standard, including managing workloads, following guidance and processes, and meeting quality measures To provide effective and inclusive management and leadership to a team by supporting their personal development and helping to develop their skills and knowledge Making fair, well reasoned decisions on operational, casework, people and resource matters. The person Applicants must demonstrate their previous experience of managing teams in a fast-paced operational environment and must be able to apply established policies, guidance, and procedures. You need to have excellent analytical skills and be able to produce well written decisions, which are well-reasoned and clearly explain how and why decisions are reached. You must be able to effectively manage and prioritise a varied workload and the ability to manage your own time is essential. You can find more detail on the tasks you will undertake and the essential skills required for the role in the job description. Successful candidates will be required ..... full job details .....