Operations Manager - Fulfilment and Warehouse

Operations Manager - Fulfilment and WarehouseUp to £50,000 per annum + benefitsChippenham, WiltshirePermanent Are you an experienced Operations Manager with a strong background in fulfilment, logistics or warehouse operations? We''re working with a successful and growing organisation that is looking for a results-driven Operations Manager to take responsibility for its Outbound Operations function. This is a hands-on leadership role where you''ll be responsible for managing a team of around 10 permanent employees, alongside agency workers during peak periods, while driving operational efficiency, service quality and continuous improvement. The role will include: Leading and developing the Outbound Operations team Managing an annual departmental budget of approximately £600k Monitoring KPIs, SLAs and operational performance Developing and improving SOPs covering inventory, fulfilment and quality control Managing stock accuracy, segregation and client ownership controls Supporting new client onboarding, product introductions and stock transitions Recruiting, coaching, mentoring and managing team members Ensuring compliance with health and safety, legislation and company policies Identifying opportunities to improve efficiency, service and operational performance About you: Experience within a 3PL fulfilment, logistics or shared warehouse environment Strong understanding of inventory management, stock accuracy and client ownership controls Experience managing SLAs, KPIs and ..... full job details .....