Operations Manager

-well-established and fast-growing business based in High Wycombe is looking for an experienced and capable-Operations Manager-to take ownership of its-warehouse and logistics operations.

Reporting directly to the Operations Director, this is a senior and hands-on position responsible for leading teams, driving performance, and playing a strategic role in scaling the operation to support future growth.

Key Responsibilities

• Lead and develop the Warehouse and Logistics Managers, ensuring strong team performance
• Take ownership of operational KPIs across both functions (e.g. accuracy, delivery, efficiency)
• Ensure full compliance with health & safety and other operational standards
• Provide direct management cover during absence or leave within the warehouse or logistics teams
• Lead recruitment and onboarding for senior roles within the operations department
• Drive continuous improvement by identifying and implementing process enhancements
• Collaborate with other departments to ensure aligned and efficient operations
• Support the Operations Director with data-driven insight and strategic input
• Play an active role in optimising operations as the business scales

Essential skills:

• Proven experience in a similar Operations Manager role
• Strong background in managing warehouse and logistics functions
• Experience in distribution essential
• Skilled at managing through others while staying connected to day-to-day operations
• Demonstrable success in improving team performance and achieving KPIs
• 7.30am-4.30pm Monday to Friday

Desirable skills:

• Commercial mindset with a focus on driving growth and efficiency
• Clear and confident leadership presence
• Proactive, hands-on, and solutions-focused approach
• Comfortable handling senior recruitment and stepping into leadership cover when required