Operations Manager

Operations & Compliance Manager

HRGO are looking for an ambitious professional to join an award-winning structural access and support company in Bishops Stortford.

As the Operations and Compliance Manager, you''ll lead a small team, improve operational efficiency, and champion a safety-first culture across the organisation.

This is a varied role where you will be responsible for the day-to-day management of the Operations Support team while ensuring regulatory compliance, internal audits, and continuous improvement in processes, SHEQ, and HR coordination.

Due to the Industry, you will be working in our client is looking for someone who is a good communicator, motivated, proactive profession and can speak to people on all levels.

Key Responsibilities

• Provide day-to-day operational management to the Ops Support Team, ensuring all tasks are completed promptly and to a high standard.
• Liaise with management teams across our sites.
• Creation, maintenance and implementation of Ops Support processes.
• Problem solving
• Coordinate performance reviews and support the training and development of the Ops Support team.
• Manage general office HR tasks: Training, documents, compliance, holiday/absence, onboarding.
• Support the business in maintaining accreditations, certifications, and memberships, including preparation for and participation in both internal and external audits.
• Carry out internal audits and spot checks to assess the effectiveness of existing procedures. ISO Standards: 9001, 45001, 14001
• Assist with compliance investigations.
• Provide support with the Safety, Health Environmental and Quality team.
• Development and review of risk assessments, procedures, and training materials.
• Assist with investigations and resolutions of insurance claims on behalf of the business.

Requirements

• Minimum of 2 years experience in a leadership or supervisory position.
• Ability to manage and develop a team.
• Operational management experience.
• Previous compliance experience.
• Working knowledge of SO 9001, 45001, and 14001
• Health, Safety & Environmental Knowledge.
• Strong communication skills.
• Proactive and organised approach.
• Looking for progression

If you are looking for a supportive company to continue your career or looking for your next step up into a leadership role this could be the job for you.