Operations Manager

Operations Manager - Chichester (Hybrid)

Are you a proactive leader with a passion for team success and operational excellence?

Due to continued growth, our well-established client is seeking an enthusiastic Operations Manager to join their vibrant team in Chichester. This is a fantastic opportunity to make a real impact in a dynamic and supportive environment.

Location: Chichester - just a 10-minute walk from the train station
Hybrid Working: Minimum 3 days in the office per week

About the Role

As Operations Manager, you''ll lead service delivery and workflow management across the Operations Team. Your focus will be on optimising resource use, driving productivity, and enhancing team performance.

Key Responsibilities

Team Leadership/Management

• Lead and support a team of 10-15 Operations Analysts
• Conduct regular check-ins and performance reviews
• Promote well-being and development through training and mentoring
• Manage recruitment and annual leave in partnership with HR
• Foster a collaborative and engaging team culture

Resource & Workflow Management

• Oversee daily operations and ensure quality output
• Maintain the delivery calendar and manage capacity planning
• Monitor task progress and remove delivery barriers
• Encourage open communication and teamwork

Continuous Improvement

• Work with analysts to map processes and identify efficiency''s
• Develop KPI reports with actionable insights
• Use customer feedback to drive long-term improvements

What We''re Looking For

• Proven leadership and people management skills
• Strong organisational abilities and reliability
• Integrity, discretion, and professionalism
• Excellent communication and a drive for improvement

Why Join?

• Be part of a dynamic, supportive team where your input matters
• Opportunities for personal and professional growth
• A vibrant office culture that values innovation and collaboration

Benefits

• Up to 27 days annual leave + Bank Holidays
• Healthcare Cash Plan
• 24/7 GP access
• Hybrid working

Ready to Make a Difference?

If you''re excited about leading a team and driving operational success, we''d love to hear from you. Apply today and take the next step in your career!

Adecco is a disability-confident employer. We''re committed to inclusive recruitment and supporting candidates of all backgrounds and abilities. If you need reasonable adjustments at any stage, please let us know - we''re here to help.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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