Operations Manager

The Real Mary Kings Close has an exceptional opportunity for an experienced Operations Manager to join our talented team. An award winning attraction, The Real Mary King s Close is buried deep beneath Edinburgh s Royal Mile. On their fully guided tour, guests follow Edinburgh''s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh''s only preserved 17th-century street. The Operations Manager will support the General Manager in team leadership. This role will offer the right candidate the opportunity to manage the day to day running of the Attraction. They will lead and develop our established Operational Duty Managers and Storyteller team to deliver exceptional guest service and develop creative and innovative approaches to ensure successful commercial performance, together with a memorable guest experience. Please note that we are unable to offer visa sponsorship for this role; applicants must have the right to work in the UK. The Ideal Person You will have previous experience in a similar role within a tourist attraction. We are looking for a strong leader with proven success in managing operational teams. You will demonstrate a high level of thought leadership with a track record of delivering results. You will be passionate about building a career in the Tourism industry and have a strong focus on guest experience. You ..... full job details .....