Operations Manager - Consultancy

Base pay range

All candidates should make sure to read the following job description and information carefully before applying.Direct message the job poster from Harmony Fire

OverviewOperations Manager – Consultany

– At Harmony Fire, our consultancy services play a vital role in shaping safe, efficient, and compliant projects. As

Operations Manager – Consultancy , you will lead the consultancy division, ensuring our strategies, people, and sub-consultants deliver outstanding results for clients and for the business.

This is a leadership role for an A-Player who thrives on strategy, accountability, and commercial delivery. You’ll combine client relationship management, financial oversight, and team leadership to deliver projects that protect lives and set new standards of excellence.

Key Responsibilities

Lead the consultancy division, ensuring alignment with Harmony’s wider business goals and methodology

Own and develop client relationships, acting as a trusted advisor and delivering value through expertise and insight

Provide accurate forecasting of project costs, resources, and programme milestones – maintaining accuracy within 10%

Ensure consultancy projects are delivered on time, within budget, and to the highest compliance standards

Drive financial performance by protecting margin, managing sub-consultant input, and ensuring value for money

Support business development with expert advice on scope, compliance, and programme matters

Negotiate effectively with clients and sub-consultants, justifying costs and demonstrating value

Select, manage, and develop high-performing sub-consultants to ensure capacity, capability, and accountability

Mentor and coach consultancy staff, contributing to appraisals, professional development, and performance management

Innovate and streamline processes to maximise efficiency and delivery performance

Collaborate closely with Delivery to ensure seamless transition from consultancy to works phase

Manage project challenges to 100% resolution, both internally and externally

Produce structured client progress reports and maintain accurate records in Salesforce

Promote and embed the Harmony methodology (Think, Protect, Sustain) across all consultancy projects

What We’re Looking For

Strong background in consultancy or project management within construction, MandE, or fire protection

Proven ability to lead project strategy and execution from scope through to deliverables

Commercial intelligence and financial acumen – able to protect margins while maintaining client trust

Skilled communicator – clear, persuasive, and empathetic with clients and sub-consultants

Logical, proactive problem solver who brings solutions, not just challenges

Strong leadership and people management skills – able to inspire, coach, and hold others to account

Highly organised with a do it right first time mindset

Ambitious, passionate, and committed to building a consultancy service that outperforms competitors

What We Look For in Our PeopleAt Harmony Fire, we live by our values:

Athlete’s Grit

– we push ourselves and each other to be the best

Captain’s Duty

– we take ownership, act with integrity, and deliver on promises

Fun Loving Heart

– we celebrate success and enjoy the journey together

By embodying these values, you will not only contribute to our success but also thrive personally and professionally.

Why Work for Harmony Fire

Lead a consultancy division in one of the UK’s fastest-growing companies

Opportunity to shape strategy and set new standards of delivery in the sector

Direct impact on safe, compliant projects that protect thousands of residents

Competitive salary with performance-related bonus

Comprehensive benefits package including private medical, unlimited holiday, and enhanced family policies

Professional development plans, mentoring, and leadership training

Team social budgets, company-wide events, and recognition schemes

Harmony Fire is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.

We want everyone who works with us to feel valued and to make a difference.

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