Operations Manager - Commercial Cleaning

Operations Manager Commercial Cleaning£44,000 + 10% commission + Vehicle + Laptop + PhoneBristol (Surrounding areas)WINNER are currently working with a family-owned, staff focused, eco-friendly cleaning company who, due to their continued success, are currently searching for an experienced and commercially minded Operations Manager to oversee a portfolio of commercial cleaning contracts valued at approximately £1.5 million annually.This is not a purely supervisory role we are looking for a genuine operational leader who can: manage multi-site cleaning operations,build strong client relationships,improve standards and staff performance,and actively identify opportunities to grow accounts. The successful candidate will oversee multiple sites and cleaning teams, ensuring operational excellence, client retention, and profitable growth across the portfolio As an area manager, you ll be working closely with the operations director/senior account managers to attend site visits and quality control audits.You ll be responsible for face-to-face interactions with customers and staff.As an area manager, your role will be to build long lasting relationships with clients, ensuring customer satisfaction.You ll perform staff inductions, looking after up to 90 mobile cleaners at peak.As an area manager, you will perform monthly site audits and report any poor quality of service.Overseeing KPI/Sla across the sites Key ResponsibilitiesOperational Management Oversee the day-to-day management of ..... full job details .....