Operations Manager (Collections)

Join Our Team as an Operations Manager (Collections)!

Are you a dynamic leader with a passion for operational excellence in the financial sector? We''re seeking an enthusiastic Operations Manager, if you''re ready to take your career to the next level in a stimulating environment, we want to hear from you!

About Us:

We pride ourselves on providing top-notch financial services and insurance solutions. Our commitment to innovation and excellence drives us to continuously improve, and we''re looking for a talented individual to help us enhance our collections operations.

Position Details:

Job Title: Operations Manager (Collections)
Contract Type: Permanent
Annual Salary: Up to -35,000
Working Pattern: Full Time
Driving Required: Yes

What You''ll Do:

As the Operations Manager, you will play a crucial role in optimising our collections processes and leading a dedicated team. Your responsibilities will include:

Managing day-to-day operations of the collections team to ensure efficiency and effectiveness.
Developing strategies to improve collections performance and reduce delinquencies.
Implementing best practices and compliance measures within the collections process.
Analysing data to identify trends and areas for improvement.
Collaborating with other departments to enhance customer experience and satisfaction.

What We''re Looking For:

Proven experience in operations management, preferably within collections or financial services.
Strong leadership skills with the ability to motivate and develop a team.
Excellent analytical and problem-solving abilities.
Exceptional communication skills, both verbal and written.
A proactive approach to improving processes and achieving goals.

Why Join Us?

We believe that our people are our greatest asset! You''ll enjoy a vibrant workplace with a culture that values growth, collaboration, and well-being. Here are just a few perks you can look forward to:

Hybrid Working: Enjoy the flexibility of a hybrid working model!
25 Days Holiday: Plus bank holidays, so you can recharge and enjoy life outside of work.
Birthday Holiday: Celebrate your special day with an extra day off!
Company Pension: Secure your future with our competitive pension scheme.
Healthcare Cash Plan: We care about your health, and this plan helps cover your everyday health costs.
Subsidised Office Lunches: Enjoy delicious meals while you work!
Casual Dress Code: Be comfortable and express yourself in our relaxed dress environment.

Ready to Make an Impact?

If you''re excited about the opportunity to lead a team in a rewarding environment and make a significant impact on our collections operations, we''d love to hear from you!

How to Apply:

Please send your CV and a brief cover letter highlighting your relevant experience.

Join us in shaping the future of financial services! We can''t wait to welcome you to our team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.