Permanent

Operations Manager

Berkeley Scott

London, SW1H 0DB

Competitive

Posted: 06 October 2026 (Yesterday)

Closing date: 04 November 2026

Ref: 108269

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About the Role

Berkeley Scott seeks an Operations Manager for a permanent, full-time post in West London, London, offering a competitive salary up to £45,000 with an immediate start. The successful candidate will oversee daily running of a busy, high-volume accommodation property hosting a diverse mix of domestic and international visitors. Duties span guest experience, housekeeping standards, team leadership, compliance and facilities management. Key skills include staff development, operational planning and maintaining quality benchmarks under pressure. This position suits a proven leader ready to take ownership of property performance and drive service excellence across every department.

OPERATIONS MANAGER | WEST LONDON | FULL TIMEandnbsp;| IMMEDIATE STARTandnbsp;|andnbsp;UPandnbsp;TO andpound;45K
About the Property
A busy, high-volume accommodation property in West London, welcoming a diverse mix of domestic and international guests. With a fast-paced operation and high guest turnover, this is an excellent opportunity for an experienced Operations Manager to take ownership and drive operational standards.
The Role
Weandrsquo;re looking for an experienced Operations Manager to lead the day-to-day operation of the property, ensuring high standards across guest experience, housekeeping, people, compliance and facilities.
The Operations Manager will be responsible for:
andbull; Leading day-to-day property operations
andbull; Managing and developing operational teams
andbull; Housekeeping, cleanliness andamp; guest experience
andbull; Health andamp; Safety and compliance
andbull; Maintenance andamp; facilities
andbull; Rotas, staffing andamp; performance
andbull; Cost control and operational budgets
andbull; Guest complaints and service recovery
andbull; SOPs, processes and operational standards
andbull; Working closely with the General Manager
The ideal Operations Manager will have:
andbull; Hotel, hostel or accommodation operations experience
andbull; Strong team management experience
andbull; Front Office andamp; Housekeeping knowledge
andbull; Handamp;S and compliance experience
andbull; Excellent guest-service and problem-solving skills
andbull; A hands-on, commercially aware approach
andbull; Experience managing rotas, costs and operational resources
West London
Up to andpound;45,000
Full-time | Flexible working pattern
If you''re an experienced Operations Manager looking for your next challenge, get in touch.

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Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. Youand#39;ll find a wide selection of vacancies on our websites

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