Operations Manager

Operations ManagerLondon (Hybrid) 40,000 - 45,000 About the OpportunityAn exciting opportunity has arisen for an experienced Operations Manager to join a growing and well-established technology solutions provider specialising in cyber security, data resilience, cloud infrastructure and managed IT services. With over 40 years of industry expertise, the business supports mid-market and enterprise organisations across a wide range of sectors, delivering innovative solutions that help protect critical business data and improve operational resilience.This is a key leadership role, responsible for ensuring the smooth day-to-day running of business operations, improving internal processes, supporting cross-functional teams and helping drive operational excellence as the company continues to grow.The RoleAs Operations Manager, you will work closely with senior leadership to oversee operational performance, improve efficiency and ensure high levels of customer satisfaction across the business.Key ResponsibilitiesManage the day-to-day operational activities across multiple departments.Develop and improve operational processes to increase efficiency and productivity.Monitor business performance through KPIs and operational reporting.Lead, motivate and support operational teams to achieve company objectives.Coordinate resources to ensure projects and customer deliverables are completed on time.Work closely with Sales, Technical and Customer Success teams to improve service ..... full job details .....