Operations Manager (Aparthotel)

Operations Manager (Aparthotel) - Cove PinnacleJob Type: Full-time, PermanentAbout Us:We are a leading Aparthotel located in Canary Wharf, London, dedicated to providing exceptional hospitality experiences to our guests.Role Overview

As an Operations Manager, you will play a crucial role in ensuring the smooth operation and management of our Aparthotel. You will be responsible for overseeing daily activities, managing staff, and maintaining high standards of customer service.Key Responsibilities

Manage and coordinate all operational activities within the Aparthotel.Supervise and lead a team of staff members, providing guidance and support as needed.Ensure compliance with health and safety regulations and company policies.Monitor and maintain high levels of guest satisfaction through effective communication and problem-solving.Develop and implement strategies to optimize efficiency and productivity.Handle guest inquiries and complaints in a professional and timely manner.Collaborate with other departments to enhance overall guest experience.Qualifications

Previous experience in a similar role within the Catering and Hospitality industry.Demonstrated leadership skills and the ability to motivate a team.Excellent communication and interpersonal abilities.Strong problem-solving skills and attention to detail.Knowledge of health and safety regulations.A degree or diploma in Hospitality Management or related field is desirable.Benefits

Competitive salary.Paid time off and holiday entitlement.Opportunities for career development and advancement.Training and professional growth initiatives.A supportive and inclusive work environment.If you are a dynamic and experienced Operations Manager looking to make a significant impact in the Aparthotel industry, we would love to hear from you. Apply now to join our team at Cove ..... full job details .....